The Memory Lane CareScreen does not need to be reset. The solution to your problem is as follows:
- Press the help button on the relevant CareScreen.
- Go to “Memory Lane Information”.
- Press the orange button with QR code.
- A QR code will be visible on the screen.
- In the Memory Lane app go to the menu (the red square in the upper right corner with 3 horizontal bars).
- You select “scan QR codes“.
- Aim the camera at the QR code on the CareScreen.
- You will then receive the following message: “You are managing this Memory Lane. Do you want to activate or deactivate it?” Choose “D< em> eactivate” here.
- The CareScreen will ask you again to confirm if you want to deactivate the CareScreen. Press “Ja“.
- The CareScreen is now deactivated and can be reactivated by the new administrator.