{"id":12403,"date":"2021-10-26T13:16:32","date_gmt":"2021-10-26T13:16:32","guid":{"rendered":"https:\/\/mymemorylane.com\/?page_id=12403"},"modified":"2023-01-17T16:04:25","modified_gmt":"2023-01-17T16:04:25","slug":"support-request","status":"publish","type":"page","link":"https:\/\/mymemorylane.com\/en\/support-request\/","title":{"rendered":"SUPPORT REQUEST"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10%;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-text fusion-text-1\"><div class=\"fusion-text\">\n<h4 style=\"color: #006398;\"><strong>Support<\/strong><\/h4>\n<p><strong>Is your question not listed <a href=\"veelgestelde-vragen\">here<\/a>? Then create a support case below.<\/strong><\/p>\n<\/div>\n<\/div>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f12510-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/12403#wpcf7-f12510-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"12510\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.9.8\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f12510-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p><label> Name*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Naam\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Naam\" \/><\/span> <\/label>\n<\/p>\n<p><label> E-mail address*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"E-mailadres\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"E-mailadres\" \/><\/span> <\/label>\n<\/p>\n<p><label> Serial number (starts with HA0)*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Serienummer\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Serienummer\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your message<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Bericht\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"Bericht\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"fusion-alert alert custom alert-custom fusion-alert-center wpcf7-response-output fusion-alert-capitalize awb-alert-native-link-color alert-dismissable awb-alert-close-boxed\" style=\"--awb-border-size:1px;--awb-border-top-left-radius:0px;--awb-border-top-right-radius:0px;--awb-border-bottom-left-radius:0px;--awb-border-bottom-right-radius:0px;\" role=\"alert\"><div class=\"fusion-alert-content-wrapper\"><span class=\"fusion-alert-content\"><\/span><\/div><button type=\"button\" class=\"close toggle-alert\" data-dismiss=\"alert\" aria-label=\"Close\">&times;<\/button><\/div>\n<\/form>\n<\/div>\n<div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:10%;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-2\"><div class=\"fusion-text\">\n<h4 style=\"color: #006398;\"><strong>Address<\/strong><\/h4>\n<p><strong>Memory Lane Netherlands<br \/>\nEuropalaan 400<br \/>\n3526 KS Utrecht<br \/>\nNetherlands<br \/>\n<\/strong><\/p>\n<\/div>\n<div class=\"fusion-social-links\">\n<div class=\"fusion-social-networks\">\n<div class=\"fusion-social-networks-wrapper\"><\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-social-links fusion-social-links-1\" style=\"--awb-margin-top:0px;--awb-margin-right:0px;--awb-margin-bottom:0px;--awb-margin-left:0px;--awb-box-border-top:0px;--awb-box-border-right:0px;--awb-box-border-bottom:0px;--awb-box-border-left:0px;--awb-icon-colors-hover:rgba(0,99,152,0.8);--awb-box-colors-hover:rgba(255,255,255,0.8);--awb-box-border-color:var(--awb-color3);--awb-box-border-color-hover:var(--awb-color4);\"><div class=\"fusion-social-networks boxed-icons color-type-custom\"><div class=\"fusion-social-networks-wrapper\"><a class=\"fusion-social-network-icon fusion-tooltip fusion-facebook awb-icon-facebook\" style=\"color:#006398;font-size:26px;width:26px;background-color:#fcfcfc;border-color:#fcfcfc;border-radius:4px;\" data-placement=\"top\" data-title=\"Facebook\" data-toggle=\"tooltip\" title=\"Facebook\" aria-label=\"facebook\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.facebook.com\/Memory-Lane-110380834939405\/\"><\/a><\/div><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-image-element in-legacy-container\" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"664\" height=\"656\" title=\"frame_promo_photo_\" src=\"https:\/\/i0.wp.com\/mymemorylane.com\/wp-content\/uploads\/2019\/06\/frame_promo_photo_.png?resize=664%2C656\" alt class=\"img-responsive wp-image-10091\" srcset=\"https:\/\/i0.wp.com\/mymemorylane.com\/wp-content\/uploads\/2019\/06\/frame_promo_photo_.png?resize=66%2C66&amp;ssl=1 66w, https:\/\/i0.wp.com\/mymemorylane.com\/wp-content\/uploads\/2019\/06\/frame_promo_photo_.png?resize=200%2C198&amp;ssl=1 200w, https:\/\/i0.wp.com\/mymemorylane.com\/wp-content\/uploads\/2019\/06\/frame_promo_photo_.png?resize=300%2C296&amp;ssl=1 300w, https:\/\/i0.wp.com\/mymemorylane.com\/wp-content\/uploads\/2019\/06\/frame_promo_photo_.png?resize=400%2C395&amp;ssl=1 400w, https:\/\/i0.wp.com\/mymemorylane.com\/wp-content\/uploads\/2019\/06\/frame_promo_photo_.png?resize=600%2C593&amp;ssl=1 600w, https:\/\/i0.wp.com\/mymemorylane.com\/wp-content\/uploads\/2019\/06\/frame_promo_photo_.png?fit=664%2C656&amp;ssl=1 664w\" sizes=\"(max-width: 800px) 100vw, 600px\" data-recalc-dims=\"1\" 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