{"id":12604,"date":"2022-03-29T11:30:38","date_gmt":"2022-03-29T11:30:38","guid":{"rendered":"https:\/\/mymemorylane.com\/faq-items\/memory-lane-kan-mij-niet-bellen-wat-moet-ik-doen\/"},"modified":"2022-11-21T13:28:23","modified_gmt":"2022-11-21T13:28:23","slug":"memory-lane-cant-video-call-me","status":"publish","type":"avada_faq","link":"https:\/\/mymemorylane.com\/en\/faq-items\/memory-lane-cant-video-call-me\/","title":{"rendered":"Memory Lane can&#8217;t video call me. What should I do?"},"content":{"rendered":"<p>If the CareScreen cannot reach the Memory Lane app user, then there is a problem with the push messages. These should be turned on.<br \/>\nThese are necessary to warn you that you are being called.<br \/>\nIf you are using an iPhone, you can change this setting in settings\/Memorylane\/Notifications and make sure you have the following turned on:<\/p>\n<ul>\n<li>Allow notifications (ON)<\/li>\n<li>Check the boxes at Access screen, message center<\/li>\n<li>Display on Access screen:\n<ul>\n<li>Show Always<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>For Android phones:<\/p>\n<ul>\n<li>Settings\/Apps\/MemoryLane\/Notifications:\n<ul>\n<li>Show Notifications: ON<\/li>\n<li>Show in the menubar: ON<\/li>\n<li>Banners: ON<\/li>\n<li>Lock screen: SHOW<\/li>\n<li>Vibrate: ON<\/li>\n<li>App icon badges: ON<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>If the CareScreen cannot reach the Memory Lane app user, then there is a problem with the push messages. These [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"faq_category":[263,219],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.4 (Yoast SEO v23.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Memory Lane can&#039;t video call me. What should I do? &#8211; Memory Lane<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mymemorylane.com\/en\/faq-items\/memory-lane-cant-video-call-me\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Memory Lane can&#039;t video call me. 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