The return form can be found here.
The following data must be entered:

  • Name and first name of the user
  • User address data
  • Telephone number where you can be reached
  • E-mail address
  • Customer number (if known)
  • Memory Lane serial number (on the back of the Memory Lane CareScreen or in the Memory Lane application)
  • Reason for Return
  • IBAN number for refund of subscription fee, if applicable
  • Explanatory remarks, if any